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BECOME PART OF THE

FAMILY CLUB

Collect points for purchases or actions and redeem exclusive member rewards and benefits as you climb through the ranks to Reternity VIP. Sign up now for free and get €10 off your first order.

HOW IT WORKS

01

LOGIN

Register now and receive 15 points & €10 discount on your first order.

02

COLLECT POINTS

Collect points for purchases or other interactions.

03

REDEEM REWARDS

Depending on points or ranks, you can redeem various rewards and benefits.

 

FAMILY CLUB

It’s all about the benefits

YOUR BENEFITS

BRONZE
0-500 Points

SILVER
500-2000 Points

GOLD
2000+ Points

Discounts

€10 DISCOUNT ON THE FIRST ORDER

5% DISCOUNT ON EVERY ORDER

12% DISCOUNT ON EVERY ORDER

Special offers and raffles

Invitation to our Discord channel

A spot in our Instagram Close Friends

Automatic participation in monthly gift card raffles

€500 RAFFLE

€1000 RAFFLE

Guaranteed early access

PEAK COLLECTIONS

ALL COLLECTIONS

Exclusive products

Priority delivery

€10 discount on the first order

Invitation to our Discord channel

Special offers, and contests

5% discount on every order

Invitation to our Discord channel

Special offers and raffles

A spot in our Instagram Close Friends

Participation in monthly €500 raffles

Guaranteed early access to Peak collections

12% discount on every order

Invitation to our Discord channel

Special offers and raffles

A spot in our Instagram Close Friends

Participation in monthly €1000 raffles

Guaranteed early access to all collections

Exclusive products

Priority delivery

The more you spend on the website, the more exclusive and better rewards you receive. To start off, you'll get 15 points for registering, along with a €10 discount on your first purchase.

Have you already made a purchase? Don't worry, you can still sign up now, and we can add your points for the last 3 months!

HOW TO
EARN POINTS

Earn 1 point for every Euro spent, and kickstart with a bonus when you create your account. Special occasions like your birthday bring extra points. Referring friends is not only rewarding for them but also for you.

SHOPPING

1 point per 1€

CREATE ACCOUNT

15 POINTS

REFER A FRIEND

200 POINTS

SET BIRTHDAY

50 POINTS

HOW TO
REDEEM POINTS

Depending on how many points you have already collected, we will unlock reward tiers for you. Once you've accumulated 150 points, you'll receive your first discount. You can then apply your earned discount directly at the checkout for your next order.

€100 VOUCHER

600 Points

€50 VOUCHER

300 Points

€20 VOUCHER

200 Points

€10 VOUCHER

150 Points

The loyalty program is a free offer for you! We want you to have even more fun while shopping and benefit from various advantages.

As a registered customer, you automatically collect points with every purchase (1€ = 1 point). Additionally, you can perform various actions to gather more points.

The number of accumulated points determines your rank, and each rank comes with different benefits.

Yes, you lose your rank if you don't make a purchase in the online shop within 12 months.

If you have logged in through your customer account, the discounts associated with your rank will be automatically added to the cart at the end of the ordering process. Other benefits can be manually selected on the Family Club page and then redeemed through the website.

The percentage discount from the loyalty program is not applicable during promotional periods such as Black Week, Summer Sale, or other sales events. Once you redeem the promotional code in the shopping cart, the loyalty program discount will be removed. The loyalty program discount does not apply to already discounted products.

The discounts apply to all products, except for already reduced items.

No problem! Just create an account with the email you used for the purchase, and all points from 2023 onwards will be credited to you.

Your purchases will be credited to you once the two-week return period has passed. Until then, the points are marked as "pending." If you return your products, these points will not be credited to your account.

In the case of a complete return or partial cancellation, redeemed vouchers will not be credited. Discounts on the entire shopping cart will be refunded proportionally in case of a return.

Your Benefits

Discord invitation
Instagram Close Friends
€10 voucher
Will be automatically saved
5% discount on every order
Will be automatically applied
12% discount on every order
Will be automatically applied

THE FAMILY CLUB